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Examples of Good Practice in Public Sector Business Continuity Management

Exercising

Introduction:

The recent Chartered Management Institute BCM survey (2008), conducted in association with the Cabinet Office, highlighted a significant gap in provision for exercising. The report concluded that, “just under half of organisations with business continuity plans carry out regular and thorough rehearsals/exercises, despite strong evidence that rehearsals are vital to ensure the effectiveness of planning”.

This guidance aims to support local responders in the fulfilment of their business continuity exercising and testing requirements under the Civil Contingencies Act, 2004.

By taking account of the current edition of  “Emergency Preparedness”, and reflecting the appropriate elements of the British standard on Business Continuity Management (BS 25999), this guidance provides fundamental advice and principles relative to exercising and testing, from concept through to post exercise delivery and review.

This guidance is designed to support local exercise and testing arrangements, specifically in the context of a single organisation. It offers reflective guidance based upon common principles and (sourced) industry wide documentation. The content has been developed by a group of professionals and reviewed by experienced practitioners in association with the Civil Contingencies Secretariat.

The need for regular and thorough exercising and testing spanning the principles of; incident management, business continuity, and business recovery is essential, as it provides rich learning opportunities that may prove crucial in the event of an actual disruptive incident.

The need for early learning and corrective actions are further illustrated in the Chartered Management Institutes survey, where it identified that, “seventy eight per cent of recipients who had exercised their plans… had revealed shortcomings in the plan”. This is an important finding as the purpose of exercising and testing is to validate and continuously improve the business continuity capability of an organisation.

Exercise Guidance for local responders with the statutory duties of the Civil Contingencies Act 2004 [PDF, 26 pages, 552KB]

  1. Introduction to BCM national guidance
  2. What constitutes a BCM exercise?
  3. Why local responders should exercise and improve their BCM?
  4. Exercising BCM arrangements under the Civil Contingencies Act (2004)
  5. BCM exercising – the pre-requisites
  6. Exercise Programme Development
  7. The Exercise Aim and Objectives
  8. Developing mature BCM arrangements
  9. Frequency and Complexity of Exercises
  10. Involving Stakeholders in Exercises
  11. The Financial Implications of Exercising
  12. Post Exercise Review and Change Management
  13. Exercise Formats and Types
  14. The Exercise Planning Group
  15. The Exercise Scope
  16. Exercise Participants and Stakeholder Identification
  17. Aim and Objectives
  18. Scenario
  19. Communications
  20. Command and Control (C2)
  21. Exercise Directing Staff
  22. Observers and Visitors
  23. Administration and Logistics
  24. Exercise Delivery
  25. Principles
  26. Exercise Delivery -Time Management
  27. Technical test arrangements
  28. Starting the exercise
  29. Ending the exercise
  30. Debriefing after the exercise
  31. Post Exercise Arrangements
  32. Analysis and reporting
  33. Continuous Improvement cycle